FAQs
Have a burning question for one of our car wash experts? We’ve compiled a list of some of the most commonly asked questions to help serve you better! If your question isn’t on the list, please feel free to contact us, we’d love to chat!
Simple. We have experience, dedication, and trust. With over 23 years of experience and millions of clean, shiny cars, we are recognized leaders in the Car Wash Industry. Clean Getaway Car Wash provides its customers with the most modern equipment, premium building facilities and a well-trained staff of professionals. We are 100% Canadian owned and operated! We do it faster, better and cheaper!
Weekly. Washing your car once a week is highly recommended to ensure that your vehicle’s surface is being cared for properly.
No Brushes, No swirls, No Risk, No HEADACHES! Our 100% touchless automatic car washes are totally touch free and do not come in contact with your car at all, but rather operate on high pressure blasts of 100% FRESH WATER and specially formulated soaps and chemicals engineered to clean your car and protect your finish. Don’t trust your car to spinning brushes or “soft cloth” washes. You are putting your car at risk of damage.
Once you’re in the bay it takes three to four minutes, depending on which cycle you choose. It is fast, easy, and convenient. Our multiple bay sites make waiting minimal compared to the gas station car wash sites.
Download our car wash APP… you will find lots of promos and specials that will save your big dollars for washing your car!
No. Clean Getaway Car Wash only uses 100% FRESH WATER in every wash cycle. We don’t believe in using dirty water to wash your car or prep your car for washing.
We only provide CAR WASH services. Period. We specialize in providing the most elite car wash products and results to our valued customers. We do not focus on fuel sales, convenience stores, or other services. Our carwash locations are 100% focused on providing you the Ultimate Carwash experience. At Clean Getaway car washing is not an afterthought… it is our passion!
Yes. We have FREE undercarriage treatment at every location. It removes salt, sand, and other road contaminants that are present year round. The FREE undercarriage spray is available in our AUTOMATIC and WAND WASH BAYS!
Yes, please make sure your roof is properly latched.
This is a critical time to protect your vehicle’s finish. Pollutants such as sulfuric and nitric acids from automobile, truck, and factory exhaust become trapped in the raindrops or snow flakes that settle on your car. The sun will evaporate the water and leave behind concentrated acid that can damage your car’s finish. Calcium Chloride that is sprayed on roads to melt ice on the winter creates a toxic coating of road film on your car that can dull its finish and lead to future rust of the frame.
Q: The person I bought my car from said I never have to wax my car?
This is a common misconception. Newer cars have a type of finish called clear coat. Clear coat is susceptible to the effects of rain, snow, salt, bird droppings, and other environmental pollutants like any other finish. Therefore, the clear coat finishes need to be cared for. Clean Getaway Car Wash uses clear coat safe waxes and polishes both in our AUTOMATIC WASH BAYS and SELF SERVE BAYS. The waxes are designed to work with your vehicle’s finish to help preserve its life and keep it looking new for many years to come.
A: The wax itself won’t streak the outside of your windows. However, grease and oil can get trapped underneath your wipers, which can cause the rainbow like streaks you may see on your window. Frequent and regular car washing will eliminate these problems.
As soon as possible, especially if the car is new. Insect residue and bird droppings form acids that immediately start to eat away a car’s finish.
As we all know, water freezes at 0°C. Anytime the temperature falls below this you run the risk of things freezing up. But, there are a few simple things you can do to help prevent freezing when it’s cold:
- Park in a garage whenever possible
- Leave your car running or drive for several minutes after going through the car wash.
- Spray lock de-icer in your locks after you exit the wash.
- Put your key in every lock and turn it back and forth a number of times. This helps to displace any water that might be present.
- Take the time to dry off your door jambs.
Absolutely, our prices include GST.
Please note: All credit card and debit transactions at the pay stations will pre-authorize for $25.01. This is a pre-authorization only and the correct charge will appear on your statement in 1-2 business days.
The APP download or the Wash Club membership can be cancelled at any time by visiting our APP to cancel your subscription. The Wash Club membership must be cancelled prior to your monthly payment or anniversary date. No refunds or credits will be given for partial period/month. If your phone is not compatible with our APP please see management for alternative credit options.
